I know taking the first step can feel daunting, but ask yourself this: Is it harder to stay where I am now, or to take a chance on the change I truly need?
I know taking the first step can feel daunting, but ask yourself this: Is it harder to stay where I am now, or to take a chance on the change I truly need?
Cancellation policy:
For all bookings, a 24-hour (1 day) cancellation policy applies, where no fee will be payable for cancellations (or changes) made with more than 24 hours notice.
Missed appointments, cancellations (or changes) made within 24 hours of the appointment time, will be charged at the full fee of the treatment.
All cancellations (or changes) must be made by phone or text to 07764-199124.
We cannot accept cancellations (or changes) by email because we might not be able to pick them up in time.
Special provision for coronavirus
Should there be an indication of possible coronavirus symptoms any time before the appointment, please contact us and the appointment will be cancelled without any charge. Please let us know as soon as possible if you develop any symptoms prior to your appointment.
At the point of booking, the full fee is payable. Should you have to cancel (or change) your appointment then the above Cancellation policy applies.
Should you or we decide to end your package deal then appointments already taken will be charged at full price and deducted from the amount paid. The remainder will then be refunded via a bank transfer.
Please honour the time and effort your therapist puts into providing you with the best possible service by giving us or the therapist plenty of notice, or by calling us on 07764-199124.
It is your responsibility to inform your therapist of any relevant changes in your health and life-style, e.g. if you are trying to get pregnant or are pregnant, if you have started or stopped taking medications, and any concerns or issues you may have.